Changes to Last Mile Solutions’ invoicing and payout frequency

As of September 2026, we will align our invoicing schedule more closely with common market practices, existing and upcoming e-invoicing regulations, and eventually improve payment flows for all parties. 

What is changing?
1. Reimbursements and self-bills will be created and paid out 5 days earlier.
2. As end-customers will be invoiced earlier, they will pay sooner after their charging sessions.
3. End-customers will receive 2 invoices a month if their charging transactions in the previous month exceeded EUR 100.

The schedule for all the other billing types remains the same for now. Payment terms, conditions, and dispute processes also remain unchanged.

To read more about the change, please visit our Support page article here. 

If you have any questions about this process or details of the change, please contact your Partner Success Manager or our Customer Care team at support@lastmilesolutions.com.