Customer Cost Invoice

Last Mile Solutions tracks all charging sessions and hosting products. Customer cost invoices can be issued to end-customers (EV-drivers) or CPO/MSPs. These include transaction costs, hosting fees or recurring costs.

Key points to note:

  • Customer invoice number always starts with “03”
  • Cost invoice is issued for:
    • Charge transactions – to payer transaction set up in the charge card
    • Charge point hosting – If CPO resells the charge point hosting, CSO assigned as payer subscription in charge point will be invoiced by a cost invoice as well
    • Recurring costs – Providers will receive customer cost invoice for monthly recurring costs for additional products if applicable

EV-drivers

Customer cost invoices are issued to end-customers, such as private users or company accounts.

For companies

Company customers will receive a cost invoice for:

  • Transactions done by company charge cards
  • Transactions done by charge cards of their employees if the company is set up as payer transaction in the employee charge cards
  • Charge point hosting – if they are the CSO or their employees are a CSO and the CPO resells the charge point hosting to CSO.

For private users

Private users will receive cost invoice for:

  • Transactions done by their charge cards
  • Charge point hosting – if they are the CSO and the CPO resells the charge point hosting to CSO.

Invoice Flow

Invoice Example

CPOs & MSPs

CPO/MSP will receive a customer cost invoice for any monthly recurring costs applicable. The recurring costs involve additional products purchased from Last Mile Solutions, such as:

  • Fleet Roles
  • Multi-provider setup
  • Apps (ECQ app, Web-App, Standalone App)
  • OCPI/API connections
  • EDGE
  • 1st level branded helpdesk

Invoice Flow

Invoice Example

Updated on July 23, 2024

Was this article helpful?

Related Articles