In our platform, we define two main types of invoices: Provider Invoices and Customer Invoices. Each of these types has a different format.
Provider Invoices
Provider invoices are issued to you as the CPO/MSP. To easily identify provider invoices, note that the invoice number always starts with “02”. Provider invoices can be categorized into two types:
- Cost Invoices – for charge point hosting, recurring costs, etc.
- Self-Billing Invoice – for revenue from charging sessions, charge point hosting or MSP surcharge
As a provider, your company will be set up with:
- Provider Profile: based on this you will receive provider invoices (invoice number starts with 02), and
- Customer Company Account: if you, as a CPO, are also the Charge Station Owner (CSO). This account will be set as the receiver of charge transactions in the charge point and based on this you will receive a customer invoice (invoice number starts with 03).
- Learn more on how to set up a charge point or create a company account.
Data Accuracy Importance: It is crucial that all details (email address and bank details) are correctly entered in the system for all platform users (Providers, Companies, Private End-users). Incorrect details can prevent Last Mile Solutions from sending invoices.
Customer Invoice
Customer invoices are issued to end-customers (EV drivers) on the platform. For easier identification, customer invoice numbers start with “03”. Customer invoices can be categorized into three types:
- Cost Invoice – for charge point sessions and/or charge point hosting
- Self-Billing Invoice – for revenue from charge sessions (CSO)
- Reimbursement Invoice – home reimbursement applicable for employees only
Both company and private user customers can receive either a customer cost invoice or a customer self-billing invoice. Customer reimbursements are only sent to employees.
Your customers will be set up with a customer account on the platform. Depending on the type, the account can be one of the following:
- Customer Company Account
- Customer Private User Account
- Customer Employee Account
Data Accuracy Importance: It is crucial that all details (email address and bank details) are correctly entered in the system for all platform users (Providers, Companies, Private End-users). Incorrect details can prevent Last Mile Solutions from sending invoices.
Customers will receive separate invoices, if applicable, split by country and VAT percentage. These VAT percentages are according to the country in which they charged and the corresponding laws.
By ensuring accurate setup and understanding the different types and formats of invoices, Last Mile Solutions can efficiently manage the invoicing process for all stakeholders involved.