How To Activate and Connect a Payter Payment Terminal to a Charge Point

In this article you will learn how activate a Payter Payment terminal via Payter Cloud integration with Last Mile Solution as a Merchant and connect it to one of your Charge Points. This section is not applicable in case you have other type of payment terminal or a direct relationship with a payment service provider.  

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Step 1: Activate the Payment Terminal

Last Mile Solutions will take care of the payment terminal activation towards Payter. To do that, we need you to fill in the Payter Import File that can be downloaded in the “Import File” section of the support page:  

1. Payment Terminal Serial number  
2. Payment Terminal Reference/Name 
3. Country where the payment terminal will be installed 
4. Connection mode – via SIM or LAN 
5. Confirmation if the SIM card is provided by Payter 
6. Charge Point model where the Payment Terminal will be installed.  

After the form has been filled out, please send it to: support@lastmilesolutions.com 

Once the form is filled and submitted, after a maximum of 10 working days, the registration will be processed for Payter to activate the terminal(s), and you will receive a confirmation from LMS that the terminals are activated.  

Important: After a terminal is activated, Last Mile Solutions will charge you a one-time activation fee and monthly fees (support, gateway and optionally communication fees) for the activated terminals. Therefore, it is recommended to only activate the terminals as close as possible to the payment terminal commissioning date.   

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Step 2: Connect the Payment Terminal to a Charge Point in EVC-net

There are 3 options to connect a payment terminal to a Charge Point:

• Individual Payment Terminal (see below)  
• Bulk import of multiple Payment Terminals – via support@lastmilesolutions.com
• Charge Point update API (contact your account manager for more information) 

Individual Payment Terminal 

1. Log in to your EVC-net  
2. Go to “Charge Points” > Search 
3. Search the charge point you want to connect the payment terminal to 
4. Open the charge point  
5. Scroll down to section “Payment Terminal” 
6. In Payment Terminal Serial Number field, enter the Payter Terminal serial number  
7. Click “Save” at the bottom of the page.  
8. You should receive a confirmation that the payment terminal has been linked to the charging point.  
   • At the moment of saving, we will verify with Payter the status of the Payment Terminal activation.  
   • In case there are any issues with the terminal activation process or the serial number is invalid, you will see an error message instead.  

Important: Please ensure that the serial number used is the same as the terminal installed in the Charge Point. Failing to do so could result in failures in starting charging sessions up to financial losses to the EV driver.  

Important: It is highly recommended that at the end of the process a test with a live card payment transaction is done to ensure proper binding between payment terminal and charging point.   

Once a payment terminal is activated and connected to a charging point, EV-drivers can start using their payment cards to start/stop their charging sessions.  

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Step 3: Enable Remote Start Stop on the Charge Point

1. Scroll to “Charge point data” section
2. Click on Go to parameters
3. Go to section General – OCPP capabilities
4. Tick all three options

5. In OCPP – Configuration section, tickAuthorizeRemoteTxRequests
   • If no parameters show in this section, click “Get parameters” first to retrieve them from the charge point. After this, the option should show.

6. Tick “Select” next to all the fields you have adjusted
7. Click on Save