How To Request a New Product

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To request a new product, please fill out the latest PTM form (sent by your onboarding specialist) and send it to support@lastmilesolutions.com

You can create a product where you pay for hosting fees yourself (Provider pays) or resell them to your customers (Customer pays) and make profit.

All prices are excluding VAT.

What do you need to get started?

  • PTM Form

Step 1: Revise Contractual Details

  1. Open the LMS PTM Form
  2. Look at the tab “Contract” to revise the Hosting fees you have agreed on in the contract with LMS, before starting.
    • If you find incorrect rates, please reach out to your onboarding specialist or support.

Step 2a: Create Product Paid By Provider (you)

  1. Click on PTM Form tab in the Excel file
  2. Go to “Hosting product” section
  3. Fill in the following details:
    • Product Name – make it explanatory
    • Choose Payment ModeProvider Pays, if you are paying for hosting fees (e.g., for your own stations).
    • Fill in the Current of the charge station
    • Number of sockets per charge station
    • Charge station location from the list
    • If you offer Helpdesk for this charge station (YES/NO).

The Hosting fee is automatically calculated based on the contract you have with LMS.


Step 2b: Create Product Paid By Customer

  1. Click on PTM Form tab in the Excel file
  2. Go to “Hosting product” section
  3. Fill in the following details:
    • Product Name – make it explanatory
    • Choose Payment ModeCustomer Pays, if your customer is paying for hosting fees (you are reselling it).
    • Fill in the Current of the charge station
    • Number of sockets per charge station
    • Charge station location from the list
    • If you offer Helpdesk for this charge station (YES/NO).
    • Define Hosting margin for provider (you) – which is the profit you make by reselling the hosting fee to your customers.

The Hosting fee is automatically calculated based on the contract you have with LMS.


Step 3: Request Product With Support

  1. Save the Excel file
  2. Send an email to support@lasmilesolutions.com to request adding products to EVC-net
Updated on April 11, 2024

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