How to set up Home Reimbursement

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Follow the instructions below to set up Home Reimbursement for employees.

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Use Cases

Depending on your use case, there are several possible ways to set up home reimbursement.

Owner – You can choose who the charge station owner is. The company (employer) has access to remote functionalities of the charge station by default (soft or hard reset of the station, block and unblock charger, unlock connector, start and stop transaction, retrieve status). If the company (employer)wants the employee to have access to these functionalities, the employee must be set as the charge station owner (recommended). CPO has access to all remote functionalities by default.

Payer subscription – is always the company (employer). By subscription we mean the product attached to the charge station (monthly hosting fee).

Receiver charge transaction – is always the employee. This ensures that the employee receives reimbursement for their home charging sessions (paid by the company, see here).

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Step 1: Update Charge Point Settings

1. Log in to your EVC-net
2. Click on Charge Points > Search
3. Search for the charge point
4. Click on the “Charge Point ID” to see the charge point details
5. Scroll down to “Attached customers”
6. Click on Attach customer and select the employee
   • Selected employee will appear in all 3 roles
7. Click on Attach customer again to fill in Company details
8. Search for the company account
9. Click on the “CustomerID” to select them
10. Make sure the the following fields are ticked based on your use case:
    • Owner – tick if the company owns the charge point
    • Payer subscription – tick if the company is paying for the hosting fees
11. Click Attach
12. Scroll down and click Save

Make sure the employee account is set as Receiver charge transaction as they will receive the home reimbursement.

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Step 2: Update Charge Group Settings

1. Click Charge Groups > Search
2. Go to the “Charge group” that the charge point belongs to
3. Click Change tariff in the “Tariff” section
4. Select the tariff agreed to be reimbursed to the employee.

As this station is private (at your employees’ home), make sure that only the employee can charge at it.

5. Go to “Access Policies” section
6. Untick “Publicly accessible within own user group”
7. Click on Attach customer to give access to a specific employee
8. Untick Accessible for roaming, so no third-party users are allowed to charge at this charge point
9. Click Save

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Step 3: Update Charge Card Settings

1. Click on Customers > Search
2. Find the specific employee account
3. Open the employee account and on the top bar click on Attachments
4. Scroll down to “Attached cards” section
5. Open each attached card to change the reimbursement settings

If no cards are attached, attach a card.

6. Go to “Customer” section of the charge card:
7. Click on “Attach customer” and set up:
   • Card holder > employee – as the employee is using the charge card
   • Payer subscription > Company – as the company is paying for the charge card subscription (if there is any)
   • Payer charge transaction > company – as the company is paying for the charge transaction costs of the employee

The Home reimbursement is now set up.